ATTN HL2 retail owners dissatisfied with Source engine bugs (Stutter and/or crashing)

tranCendenZ

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Vivendi/Universal & Sierra offer a 90 day refund policy for their products if you live in North America. So if you bought Half Life 2 standard or CE within the past 90 days, you would be eligible for their refund program.

Here are the details of the program

http://support2.vugames.com/vug/answer.aspx?ID=2828

Refund Return Policy:

If you have purchased a Sierra or VU Games product within the last 90 days, we can offer you a refund for the program. Please return your original game disks, all game specific documentation, and the original proof of purchase (Please retain a photocopy of the sales receipt for your records.). Do not return your box sleeve or any other non-game related literature included with in the original package. Also include a note with your name and full mailing address.

Send to:

Vivendi Universal Games, Inc.
ATTN: Warranty Returns
4247 South Minnewawa Ave.
Fresno, CA 93725-9345

Refunds take approximately 4 - 6 weeks for delivery.

The customer is responsible for all shipping costs to return product.
 
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