Cable Router/Modem resets on the hour, every hour

[jimbo118]

Had this problem for about a month. Technicians from my ISP were useless.
The last tech guy today said to write down the times it was dropping and call tech support to check the logs. I noticed it was going off at the same time:

13:03
14:03
16:03
18:03
19:03

Any ideas why? What setting in my router's config might been doing it?

The router is a Cisco EPC2425.

 

[Raziaar]

Heh.



If it's going off hourly, maybe there's a configuration option in your router you can find. Go into it and try searching around the options.

Have you tried cycling the modem's power? Turn it off... wait 10 seconds, turn it back on.

 

[VirusType2]

First of all, can you be sure it's the router? In other words, is it happening on more than one device which is hooked up to it?

Because if it's just one computer, it's probably the computers fault.

 

[_-_-SELAS-_-_]

Router options can be tested by resetting the firmware, maybe updating it would be a good idea too.

If it is another device connected doing it can be tested by taking out all wires except power, then seeing if the router resets at xx:03.

\o/