Cant lower details

Deemo

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hey everyone. first off i did search the forum but diidnt find anything. now here is my friends problem:

his computer can run HL2, but he wants to bring the quality lower so his game will be smoother (his comp isnt that great). with all his details (like shader, model, shadow) set to medium detail, he says its ok but its skips alot. And then when he tries to make it lower, the game crashes on him! i sent him the link to verify his HL2 files but it still does it. any ideas?
 
My comp did the same thing once. Dont know how i fixed it though. :s I just restartet the game, and it worked. So sorry, I cant help you.

Btw, what file you got thats checking HL2 files? Where can i find that file? :P
 
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