Raziaar
I Hate Custom Titles
- Joined
- Sep 13, 2003
- Messages
- 29,769
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- 140
I am trying to fix a friends computer, whom has a problem that they cannot see their desktop or icons, and the only way they can access anything(which isnt all things), is ctrl-alt-delete, and using the run new process thing.
When the operating system loads up, it has the error:
Explorer.exe The application failed to initialize properly 0xc0000005 Click on ok to terminate the App.
Once this is done, no desktop, no desktop icons. Running explorer again in the run new task thing prompts the same error, as does running other programs as well, for the most part. Safe mode does the exact same thing.
I have a windows xp CD I am trying to use(mine, not theirs) to run a repair install of windows, but it prompts me for an administrator password when I try to do it, for that drive. She doesn't know the password, gave me all possible ones it could be. Nothing works. I have since used a program that resets the password or changes it with an administrator disk, and that doesn't even seem to change it.
Without that password, whatever it is, I can't seem to get in to do a repair install.
Please help!
When the operating system loads up, it has the error:
Explorer.exe The application failed to initialize properly 0xc0000005 Click on ok to terminate the App.
Once this is done, no desktop, no desktop icons. Running explorer again in the run new task thing prompts the same error, as does running other programs as well, for the most part. Safe mode does the exact same thing.
I have a windows xp CD I am trying to use(mine, not theirs) to run a repair install of windows, but it prompts me for an administrator password when I try to do it, for that drive. She doesn't know the password, gave me all possible ones it could be. Nothing works. I have since used a program that resets the password or changes it with an administrator disk, and that doesn't even seem to change it.
Without that password, whatever it is, I can't seem to get in to do a repair install.
Please help!