how to interact with "disabled" people in a work (retail) enviroment.

unozero

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I find it very hard sometimes of course I want to treat everyone with respect and give them proper customer service but sometimes it is very hard like today I had a def couple come in to buy something first of course I didn't know of course that they were def so when I said hello and started to ask them what they were looking for etc,they looked at me kinda startled and the guy asked me if I could please speak slower so he can read my lips,I was like sure no problem.....so I started over and maybe once or twice they weren't really sure what I said so I had to repeat myself I was being really polite but at the same time I was worried that I was coming across as a dick.Also you start feeling kinda bad for them inside even though you shouldn't cuz the last thing "disabled" people want is pity I'm sure....so it's a constant balance act of body language...and hoping that they were happy with the way they were treated.


your thoughts?
 
This happens to me at work (supermarket) a lot too, and it is a very awkward situation to be in, and all you can really do is try to treat them and the situation as normally as possible, you can't do much more than that.
 
Speak really loudly and point a lot. If that doesn't work, smash the place up.

Edit - Haha, no, sorry.

That was foreigners.
 
I find it very hard sometimes of course I want to treat everyone with respect and give them proper customer service but sometimes it is very hard like today I had a def couple come in to buy something first of course I didn't know of course that they were def so when I said hello and started to ask them what they were looking for etc,they looked at me kinda startled and the guy asked me if I could please speak slower so he can read my lips,I was like sure no problem.....so I started over and maybe once or twice they weren't really sure what I said so I had to repeat myself I was being really polite but at the same time I was worried that I was coming across as a dick.Also you start feeling kinda bad for them inside even though you shouldn't cuz the last thing "disabled" people want is pity I'm sure....so it's a constant balance act of body language...and hoping that they were happy with the way they were treated.


your thoughts?



your first instinct was correct



god forbid you should be inconvienced by somebody's disability ..just punch them in the face next time


or settle with the fact you tried your best and move on ..no need to alert the internets
 
Have sex with your co-workers.
 
I find it very hard sometimes of course I want to treat everyone with respect and give them proper customer service but sometimes it is very hard like today I had a def couple come in to buy something first of course I didn't know of course that they were def so when I said hello and started to ask them what they were looking for etc,they looked at me kinda startled and the guy asked me if I could please speak slower so he can read my lips,I was like sure no problem.....so I started over and maybe once or twice they weren't really sure what I said so I had to repeat myself I was being really polite but at the same time I was worried that I was coming across as a dick.Also you start feeling kinda bad for them inside even though you shouldn't cuz the last thing "disabled" people want is pity I'm sure....so it's a constant balance act of body language...and hoping that they were happy with the way they were treated.


your thoughts?

You probably confused them with your total lack of proper punctuation. Did you even stop to take a breath when talking to them, or do you always talk without stopping like that? Because quite franky, you're coming across disabled in this thread.
 
I get deaf people all the time. If it's busy I'll just write down their total, etc. What's really fun is when you get a deaf person that only understands spanish :O
 
Whats really fun is deaf people trying to propagate this "deaf culture" and how wishing deafness on their children is anything but complete parental negligence and harm.

TBH I'de rather deal with more disabled customers then the abled type, grumpy irritable demanding ****ers.



:bounce:
 
I like how you say "disabled". Bunch of fakers imo.
 
Deaf people should just carry a ****ing note pad around with them always so people can write things down for them. I used to work in retail and helped deaf people a few times. Eventually I had to tell them to wait while I went to find a pen and some paper, but of course they dont hear me so left, thinking I was a jerk who just gave up on them haha.
 
Well, then the ones I ran into were deaf and dumb.



lol
 
/rimshot

Nah but seriously they're all fakers. Just keep yelling louder and louder, eventually they leave.
 
I find it very hard sometimes of course I want to treat everyone with respect and give them proper customer service but sometimes it is very hard like today I had a def couple come in to buy something first of course I didn't know of course that they were def so when I said hello and started to ask them what they were looking for etc,they looked at me kinda startled and the guy asked me if I could please speak slower so he can read my lips,I was like sure no problem.....so I started over and maybe once or twice they weren't really sure what I said so I had to repeat myself I was being really polite but at the same time I was worried that I was coming across as a dick.Also you start feeling kinda bad for them inside even though you shouldn't cuz the last thing "disabled" people want is pity I'm sure....so it's a constant balance act of body language...and hoping that they were happy with the way they were treated.


your thoughts?

Man just be yourself don't be paranoid about offending. If I was disabled I'd take more offense at that.

I'm not saying be yourself if you're an ass but think about it- if you're not being messed up for what possible reason could they be mad?

It just sounds messed up you're thinking about them differently even though you're trying not to offend them the whole time. that's what's offensive if you ask me.

I hope you can understand what I'm saying and I know you didn't mean to but it's just another person.


your first instinct was correct



god forbid you should be inconvienced by somebody's disability ..just punch them in the face next time


or settle with the fact you tried your best and move on ..no need to alert the internets


Holy shit did we just agree in a thread? I'm gonna change my answer or something LMAO
 
i loved it when I worked at Braum's, the deaf people would carry a pad around, and we'd write things to each other.
 
Ah, I haven't actually had any 'disabled' people in my store yet. :O
 
The OP should be used to dealing with "disabled" people given he is clearly mentally disabled himself.

Good lord I didn't think you people existed on discussion boards anymore.
 
Well think if you were deaf and in the reverse situation. I honestly wouldn't care, atleast the guy would be trying to help me out, speaking slowly for me to read his lips.

I have to deal with disabled people alot too. I usually just treat them the exact same.. I deal with so much of them it doesn't even really matter to me anymore.. I'm surprised you aren't used to it, you work in customer service, I work in a grocery store, you should be alot more experienced in dealing with people.
 
The OP should be used to dealing with "disabled" people given he is clearly mentally disabled himself.

Good lord I didn't think you people existed on discussion boards anymore.



it was like 2am in the morning,give me a break.
 
its is 2pm in the afternewn,give him a break,
 
Deaf people aren't hard to deal with unless they're trying to convey complex instructions (ie. how to fit a ****ing desk in their smart car).
 
There is a blind student here at CMU, and a Computer Science major to boot!

The guy is brilliant, like truly brilliant. You just tell him a second-order differential equation and he'll solve the entire thing in his head, plucking his fingers in the air for calculation.

The problem is, he's really quite awkward to interact with, because he'll occasionally do something like, say, attempt to sit down at a desk that you are currently sitting in; or run into you on the sidewalk; and you don't want to say something like "hey buddy, watch it!" because you don't know if that would be politically correct!

The other day, he handed me his math homework and asked, "Is this the homework? It seems like it shouldn't have been just a page long, so I wasn't sure if it printed."

And of course, the math homework would have taken like 6 pages to print, and the poor guy had printed it in microscopic pt 3 font!
 
One of the people I interacted with occasionally in a text game was blind. She was a remarkably descriptive writer with amazing spelling and grammar.
 
I like how you say "disabled". Bunch of fakers imo.

With comments like that, please don't ever have children Eejit. We have enough ignorant people walking the earth as it is. We don't need any more.

I think you handled yourself just fine Unozero. Understanding their limitations & helping them accordingly was just what you needed to do & you did it. Having the for sight to worry about coming across as a "dick" only shows you have compassion.

-MRG
 
I like how you say "disabled". Bunch of fakers imo.

You know, I'm going to be extreeeeemely lenient here and give you the benefit of the doubt and assume that was a joke. Because if it's not, you won't be visiting this site again.
 
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