My Steam Account Was Disabled What The Fk!

[jer1691]

OH MY GOD ..i just checked my steam account to play cs source and it said my steam account is disabled!!! i have the cd key i bought the game from WALMART!!!

THIS IS A MAJOR MISTAKE, and it needs to be fixed! Ive hated steam from the begining and now your doing this to me, i am a valid purchaser of hl2, and i have everything to prove it, this needs to be fixed before i demand my money back from walmart, i am very pissed off right now WHAT DO I DO!! ive emailed steam 1000 times, and im sure they will take there sweet ass little time to help me..

ps- srry im normally a very nice person, but when im getting shafted for "illigal" activities when i payed for an overrpriced game in the first place it kind of makes me mad.

someone please help me, what should i do, it says disabled when i try to login, does this mean its gone forever and along with my other hl1 cd keys and such? all info will help..

 

[jer1691]

http://jer.0catch.com/misc/mycopyofhl2.jpg

--right click and saveas to download-- the only way my host will get you the file--

there it is with my reciept

 

[jacen]

all your keys, including the hl1 keys, are disabled.
email to [email protected]
be sure to include a scan or photograph of your box and your bill.

 

[jer1691]

that email for valve says failure when i try to send an email to it... please help... im going to be waiting forever to get this fixed aint i?

 

[Kommie]

Valve is pretty good about the whole my account doesnt work situation, What happened to me was someone else used one of my cd-keys, so we both got the lockdown, i had proof of purchase so i got my account reactivated

 

[JPack]

You account is gone forever because you attempted the infamous ATI key.

Refer to this thread:
http://www.steampowered.com/forums/showthread.php?threadid=184810&perpage=15&pagenumber=1

You can read through all those pages, but let me sum it up for you.

- You attempted the exploit (doesn't matter whether it's before or after you entered a "legit" key)
- Your account will not be re-enabled
- Don't waste your time sending a scan of your box or key

 

[azz0r]

Go buy the game

 

[jer1691]

I BOUGHT THE ****ING GAME!!! i just showed you the FUCING PICS... what more is there, i dont understand what is going on. the only person that has ever had access to my account was my brother and i bought the dam copy....
DONT ACCUSE someone of shit that never happened.

 

[azz0r]

As previously noted, Valve has been monitoring a large group people who illegally downloaded Half-Life 2. This little crackdown on illegal users came full circle yesterday by a posting from Waldo on the Steampowered.com forums.
If you know what 5J52E-FVKXV-882FQ-YJXRQ-DOD98 is for...
...and tried it, please try and refrain from being too upset in your posts.

If you don't know what it was for, it was part of a way to steal HL2 which doesn't work anymore.
All told, there's been roughly 20,000 accounts disabled that had illegally used this key in order to play Half-Life 2. Quite the job well done on Valve's end for catching the software pirates in the act.

- http://www.csnation.net/

Attached - his reciept, Hmm?

 

[JPack]

Doesn't matter if you bought the game or 10 Gold packages.

Someone tried the exploit using your account. It happened.

 

[jer1691]

what is an exploit i dont even know what your talking about. I am the only one thats ever used that account, why would it work and then stop 5 days later, i dont get it, i bought the dam game the day after it came out
IM a full supporter of VALVE since the beginning i OWN ALL THE GAMES... there all on the fkn account!!!! so why would i get accused of some exploit?

 

[jer1691]

this is bullshit, if i dont get answers im going and returning my copy and getting another copy of hl2, walmart doesnt know any better, and this is all just a load of shit

 

[azz0r]

Pretty sure stores dont return PC games.

You could try Valve support - send them a picture of your reciept, barcode and disk.

 

[JPack]

*Yawn.*

I'll reiterate. Someone who had access to your account (your brother, mother, cousin, sister, dog, lost guinea pig, et cetera) attempted to use the key mentioned by azz0r.

Steam logs all attempts. Valve is treating it as attempted theft of their products. Accounts that tried to use that key have been permanently disabled.

 

[jer1691]

how do i contact valve support? and walmart will probably do a direct exchange for the same game. If thats what it comes to then im going to do it, im not doing anything illigal, VALVE is the culprit trying to steal more money from a legit user.

 

[JPack]

You could try Valve support - send them a picture of your reciept, barcode and disk.

It's pointless. Valve has decided that any product registered to a disabled account will not be reactivated. I browsed through that 40+ page thread and everyone who fessed up is moaning about it.

 

[nutcrackr]

It may have been a mistake, or a friend used your CD key contact Valve and go from there.

 

[Link]

VALVE is the culprit trying to steal more money from a legit user.

Sorry, how are they "stealing" your money? They get the money whether your account is working or not...

Anyway, it may not be nice, but it is how it is. If you really did not try that key, I suggest you find out who did (Brother?) and get the money for a replacement copy from them, then refuse to let them on it. Failing that, take it back to the store if you must, but do not be suprised if they refuse to take it back or exchange it. And, cos I just know your going to say they do, they do not have to take it back unless it is faulty, and it is not.

 

[Darkn3ss]

I BOUGHT THE ****ING GAME!!! i just showed you the FUCING PICS... what more is there, i dont understand what is going on. the only person that has ever had access to my account was my brother and i bought the dam copy....
DONT ACCUSE someone of shit that never happened.

azz0r and JPack, why are the two of you being complete ass holes?! If you are unable to help then shut the F*CK UP!
jer needs help as it appears the piece of crap Steam has done it again.
Nice going Steam/Valve!

 

[Link]

You say that like its a steam bug/error. Its not, it is intentional. Someone (Or jer himself) has used that ATI key crack thing on his account and this has caused it to become disabled.

Like I say, not fun, but that is how it is. The only possible help is to contact valve and ask them to check if there has been a mistake (Very doubtful), but I seriously doubt even that will help, so expect to be paying for a new copy. Like I said, if jer genuinlly didn't crack, he needs to make sure no other member of his family get access to the game.

 

[Darkn3ss]

Valve is pretty good about the whole my account doesnt work situation, What happened to me was someone else used one of my cd-keys, so we both got the lockdown, i had proof of purchase so i got my account reactivated

Can someone explain this to me?
If my account becomes disabled for whatever reason the burden of proof is on me?
That sounds odd in itself, but ok now what?
I scan a copy of the box and receipt? I have neither.
I do have my CD key, will that help?
How many days will I be unable to play the game I paid for?

 

[azz0r]

azz0r and JPack, why are the two of you being complete ass holes?! If you are unable to help then shut the F*CK UP!
jer needs help as it appears the piece of crap Steam has done it again.
Nice going Steam/Valve!

OK RIGHTO CAPTAIN DICK.

Whether this guy is telling the truth or not it doesnt matter - we cant do sht except advise him to contact VU Games or use Steam support.

At the end of the day 20'000 people is alot, Im sure theirs alot of convinicing liars in that big rounded number huh?

 

[Link]

What happens when someone uses a key that is already in use, is both accounts with the key are disabled. Then the true owner of the key can prove it to valve, their account gets re-enabled and the cracker is left with a dead account.

Have a look here for more info

 

[Darkn3ss]

You say that like its a steam bug/error. Its not, it is intentional. Someone (Or jer himself) has used that ATI key crack thing on his account and this has caused it to become disabled.

Like I say, not fun, but that is how it is. The only possible help is to contact valve and ask them to check if there has been a mistake (Very doubtful), but I seriously doubt even that will help, so expect to be paying for a new copy. Like I said, if jer genuinlly didn't crack, he needs to make sure no other member of his family get access to the game.

Sounds like your assuming that the ATI key crack is the only reason Valve would disable an account.
But ok, lets got with that for a second, and yes, I see this as a problem with Steam's security.
Suppose I'm your friend but you just stole my girlfriend, so I come by when you've stepped away from your PC and I attempt to register the ATI key crack on your account.
What happens now?

 

[Kommie]

You may have to creat a new account and use the new exchanged version, oh and they officially confiscated all your other games (cd-keys and all) that were with that account and you have to buy new ones for multiplayer

 

[Link]

Well, I would kill you during the 3 days you would be sat at my PC trying to brute force your way onto my windows logon (Its obscure and long) and onto my steam logon (Even more obscure and even longer).

If you mean if my PC was not properly protected and you could get in and out without having a pencil stabbed into your temple, then it would be my fault for not protecting my machine properly (By not stabbing you in the head with said pencil). That said, I would either hunt you down, or report you, depending on my mood, then accept what you had done, accept that there is nothing I can do about it, and buy another game.

Bottom line is that your steam account is your responsibility. Little green aliens from mars could come down and ATI Crack your steam account and it would make no difference. You may not like it, many people do not like it, but that is the way it is. I do not like the fact that there are rapists and murderers out there, but that is still a fact I have to accept.

 

[[HE]Tick]

im not doing anything illigal, VALVE is the culprit trying to steal more money from a legit user.

ROFLMAO! Another one learns a lesson! Valve did nothing but protect there right to make money legally!

 

[Darkn3ss]

Bottom line is that your steam account is your responsibility. Little green aliens from mars could come down and ATI Crack your steam account and it would make no difference. You may not like it, many people do not like it, but that is the way it is. I do not like the fact that there are rapists and murderers out there, but that is still a fact I have to accept.

You have quite an imagination.
Nevertheless I'm amazed you are that willing to plunk down another 50 bucks just because murderers and rapist exist.

You don’t see the potential for worldwide vandalism here? I do.

 

[Link]

You have entirely missed my point. I am not saying I accept it because there are worse things, I am saying that you have to accept certain things, including the a banned account.

What potential for worldwide vandelism?

 

[v1p3r]

Valve has the right to disable your account because they don't like your shoes if they want, its right there in the EULA.

 

[Kashban]

The EULA means nothing in Germany. Anything you get aware of AFTER purchasing the product is not part of the contract.

So if my account becomes disabled (for whatever reason), I'm going to take this game back to Saturn, where I *bought* it for 38 EUROs, and will have another nice session with Far Cry.

Anti-piracy and anti-cheater restrictions are fine, as long as the legal customer isn't buggered with that kind of crap many encounter here with steam.

Regards,
Kashban

 

[Link]

You agree to the EULA before you can install the product. The fact that you didn't read it is irrelivent.

By all means take it back to the shop you bought it at. My opinion is that people with an attitude like yours are of no loss to the gaming community.

Oh yes, and as the part of the EULA that gets you banned refers to a service provided from the states (Steam) the fact that you are in germany is irrelevant also. It applies over there, so they can ban you under its terms.

 

[dogboy73]

Pretty sure stores dont return PC games.

Of course they do. Consumers have rights you know. Amazon gave me a refund for HL2 within a couple of hours of me e-mailing them to say it didn't work!

If I were you though I'd e-mail Valve support about this. If your adement you've never used that dodgy CD key then there's no reason why they shouldn't reactiviate your account.

 

[azz0r]

Of course they do. Consumers have rights you know. Amazon gave me a refund for HL2 within a couple of hours of me e-mailing them to say it didn't work!

If I were you though I'd e-mail Valve support about this. If your adement you've never used that dodgy CD key then there's no reason why they shouldn't reactiviate your account.

Any game in the UK (WH Smith from what a friend told me too) will not accepted a returned PC game.

 

[Link]

dogboy73 - Valve keep logs of all key entering activity, so if it shows that someone entered the CD key into his account then someone DID enter it. And as has been said, when you agree to the EULA, you accept it is your responsibility to make sure that dosen't happen, and except valves bannage if it does, regardless of wether you knew about it or not.

azzorr - If the game is faulty, then they have to exchange it for another. They don't have a choise. If they can't exchange it for the same thing they have to use an exceptable substitute. As a game is unique, no other game would cover this, so then they have to give you a refund. Same goes for almost all products sold in the UK

 

[Aidenn]

They don't. Or, should I write, they may, but they do not have to. There is no such thing as refund law in most countries (there isn't in mine anyway) and shops which do refund returned games are doing it rather out of kindness, than because they have to.
Anyway, H-L2 is not refundable nor resellable anywhere, since Steam registration can't be undone. You can walk around the problem though and sell the game along with your Steam account. But since it's banned - well, you have lost yer 50 bucks, bear with it.

 

[Pippinator]

you suck.

cant believe you'd wanna steal it.

its just bad karma!

 

[Kashban]

You agree to the EULA before you can install the product. The fact that you didn't read it is irrelivent.

By all means take it back to the shop you bought it at. My opinion is that people with an attitude like yours are of no loss to the gaming community.

Oh yes, and as the part of the EULA that gets you banned refers to a service provided from the states (Steam) the fact that you are in germany is irrelevant also. It applies over there, so they can ban you under its terms.

Wrong. For the EULA to become a valid part of the contract I have with the PC store it has to be accessible BEFORE purchasing the product. If they put up a sign with the EULA right beside the shelf with a big "READ THIS BEFORE PURCHASING HL2!" on it, it's part of the contract.

That's called customer protection and is unknown in the USA to this degree, as far as I know.

They might legally ban me from STEAM, but not from playing HL2 offline. And HL2 is what I paid for, not STEAM. Would be one thing if I wouldn't be able to play HL2 online, but not be able to play it at all is illegal.

If they ban me from playing HL2 offline, the product I paid for is useless for me, thus the shopowner's part of the contract not fullfilled, so I have the right to get my money back.

Guess you Americans are screwed here.

BTW: Since you don't know me at all, how do you come to the conclusion I'm no loss for the community? Strange statement, indeed.

Kashban

 

[Aidenn]

f they ban me from playing HL2 offline, the product I paid for is useless for me, thus the shopowner's part of the contract not fullfilled, so I have the right to get my money back.

Look, Steam is an integrated feature of HL2, you can't separate the two. And the product you received is not broken - it simply REQUIRES Steam to function, and this is written on the box. It's the same as requiring a 3D Accelerator card back in the old times. You simply can't get a refund just because you don't have a 3D card, and the same goes with Steam. You agreed to Steam account's licence and if you broke it - you have to accept is as a fact, it's your fault, and the retailer has nothing to do with it.

 

[UrGrue]

You agree to the EULA before you can install the product. The fact that you didn't read it is irrelivent.

By all means take it back to the shop you bought it at. My opinion is that people with an attitude like yours are of no loss to the gaming community.

Oh yes, and as the part of the EULA that gets you banned refers to a service provided from the states (Steam) the fact that you are in germany is irrelevant also. It applies over there, so they can ban you under its terms.

Just registered to answer to this post. 1st: Valve having the right to arbitrarily ban people for no reason might be okay with you - I think it sucks big time.

2nd: In Germany the EULA is basically worthless - Kashban is absolutely right on this. Just because you are ignorant doesn't make it untrue.

3rd: my opinion is that people who actually defend companies' rights to ban someone from using a product he bought, because they "don't like his shoes" (that was the statement Kashban was refering to) are of no loss to the sane human society.

4th: yeah they might ban him (no wonder considering his shoes ) - but guess what - just in case this happens, he simply returns the game and gets his money back.

So much for your extremely informed post. :frog: