Netgear router on BT Broadband

elrasho

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Today I got my BT Broadband Option 3 kit (including the Wireless Hub and Phone). After waiting till 8pm to get the line activated i followed the CD wizard and got online for about 10 seconds.

Then the broadband light went off on the router. I rang tech support who "updated the firmware" and then i was back on again.

After 10pm the same thing happend again but tech support was closed. And so i tried my Netgear router which i bought just in case the home hub didnt work.

After installing in and surfing the net for an hour or so, the connection dropped again and the internet light on the Netgear router went off. I reset the hub by pushing in the button at the back using a pencil. I then had to go into IE and type in the routers IP address to reconfigure it.

My question is: Will I have to do this everytime the connection drops? I was told by BT that in the first 10 days this may happen as they are checking the line remotly. Anybody else had this problem? Also is the BT Broadband Talk phone compatible with the Netgear DG834F router?
 
Sounds like theres a problem with the line tbh. First off, I would make sure the routers not set to disconnect if left idle.

If the home hub thing as well as the netgear are doing the same thing, then its prob not the router. This means its either, your PC, the line itself, or some hardware fault with BT.

Do you have another PC connected to the router, or just the one?
 
BT suck for this kinda thing unfortunately.
 
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