Whenever I play the game portal I get the error The instruction at "0x########" referenced memory at "0x########". The memory could not be "read". This happens whenever I try to go through the first portal in the game(It runs perfectly before that). I tried to put the game on lowest graphics and put the portal depth on zero but it doesn't fix the problem. I closed all of the programs running in the background and downloaded the update for the video card. It didn't work so I reinstalled my video card again. I also tried to reinstall the game several times but it keeps on happening.
Here is a log of my Specs:
------------------
System Information
------------------
Time of this report: 11/10/2008, 21:04:23
Machine name: HOME-0EDA5E3641
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.080814-1233)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 03/07/06 16:23:15 Ver: 08.00.10
Processor: Intel(R) Pentium(R) 4 CPU 2.80GHz (2 CPUs)
Memory: 1016MB RAM
Page File: 442MB used, 1277MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode
------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Sound Tab 1: The file ADIHdAud.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.
--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
---------------
Display Devices
---------------
Card name: Intel(R) 82915G/GV/910GL Express Chipset Family
Manufacturer: Intel Corporation
Chip type: Intel(R) 82915G/GV/910GL Express Chipset
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_2582&SUBSYS_25821043&REV_0E
Display Memory: 128.0 MB
Current Mode: 1024 x 768 (32 bit) (75Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: igxprd32.dll
Driver Version: 6.14.0010.4764 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 1/13/2007 09:33:00, 57344 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: igxpmp32.sys
Mini VDD Date: 1/13/2007 09:33:18, 5672032 bytes
Device Identifier: {D7B78E66-66C2-11CF-6F61-8805AFC2CB35}
Vendor ID: 0x8086
Device ID: 0x2582
SubSys ID: 0x25821043
Revision ID: 0x000E
Revision ID: 0x000E
Video Accel:
Deinterlace Caps: n/a
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Not Available
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run
-------------
Sound Devices
-------------
Description: SoundMAX HD Audio O
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_11D4&DEV_1986&SUBSYS_1043818F&REV_1004
Manufacturer ID: 65535
Product ID: 65535
Type: WDM
Driver Name: ADIHdAud.sys
Driver Version: 5.10.0001.4150 (English)
Driver Attributes: Final Retail
WHQL Logo'd: No
Date and Size: 9/15/2005 11:56:48, 141312 bytes
Other Files:
Driver Provider: AnalogDevices
HW Accel Level: Full
Cap Flags: 0xF5F
Min/Max Sample Rate: 100, 192000
Static/Strm HW Mix Bufs: 33, 32
Static/Strm HW 3D Bufs: 33, 32
HW Memory: 0
Voice Management: Yes
EAX(tm) 2.0 Listen/Src: Yes, Yes
I3DL2(tm) Listen/Src: Yes, Yes
Sensaura(tm) ZoomFX(tm): Yes
Registry: OK
Sound Test Result: Not run
Please tell me whats wrong I am really desperate.
Here are all of the processes I was or am running:
wuauclt.exe
steam.exe
WUSB54Gv2.exe
WLService.exe
explorer.exe
svchost.exe
spoolsv.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
wscntfy.exe
svchost.exe
svchost.exe
lsass.exe
services.exe
winlogon.exe
crss.exe
smss.exe
igfxpers.exe
hkcmd.exe
SMax.exe
SplitScr.exe
ctfmon.exe
jusched.exe
MemoryBoost.exe
alg.exe
firefox.exe
SplitScr.exe
System.exe
System Idle Process.exe
Here is a log of my Specs:
------------------
System Information
------------------
Time of this report: 11/10/2008, 21:04:23
Machine name: HOME-0EDA5E3641
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.080814-1233)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 03/07/06 16:23:15 Ver: 08.00.10
Processor: Intel(R) Pentium(R) 4 CPU 2.80GHz (2 CPUs)
Memory: 1016MB RAM
Page File: 442MB used, 1277MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode
------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Sound Tab 1: The file ADIHdAud.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.
--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
---------------
Display Devices
---------------
Card name: Intel(R) 82915G/GV/910GL Express Chipset Family
Manufacturer: Intel Corporation
Chip type: Intel(R) 82915G/GV/910GL Express Chipset
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_2582&SUBSYS_25821043&REV_0E
Display Memory: 128.0 MB
Current Mode: 1024 x 768 (32 bit) (75Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: igxprd32.dll
Driver Version: 6.14.0010.4764 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 1/13/2007 09:33:00, 57344 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: igxpmp32.sys
Mini VDD Date: 1/13/2007 09:33:18, 5672032 bytes
Device Identifier: {D7B78E66-66C2-11CF-6F61-8805AFC2CB35}
Vendor ID: 0x8086
Device ID: 0x2582
SubSys ID: 0x25821043
Revision ID: 0x000E
Revision ID: 0x000E
Video Accel:
Deinterlace Caps: n/a
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Not Available
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run
-------------
Sound Devices
-------------
Description: SoundMAX HD Audio O
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_11D4&DEV_1986&SUBSYS_1043818F&REV_1004
Manufacturer ID: 65535
Product ID: 65535
Type: WDM
Driver Name: ADIHdAud.sys
Driver Version: 5.10.0001.4150 (English)
Driver Attributes: Final Retail
WHQL Logo'd: No
Date and Size: 9/15/2005 11:56:48, 141312 bytes
Other Files:
Driver Provider: AnalogDevices
HW Accel Level: Full
Cap Flags: 0xF5F
Min/Max Sample Rate: 100, 192000
Static/Strm HW Mix Bufs: 33, 32
Static/Strm HW 3D Bufs: 33, 32
HW Memory: 0
Voice Management: Yes
EAX(tm) 2.0 Listen/Src: Yes, Yes
I3DL2(tm) Listen/Src: Yes, Yes
Sensaura(tm) ZoomFX(tm): Yes
Registry: OK
Sound Test Result: Not run
Please tell me whats wrong I am really desperate.
Here are all of the processes I was or am running:
wuauclt.exe
steam.exe
WUSB54Gv2.exe
WLService.exe
explorer.exe
svchost.exe
spoolsv.exe
svchost.exe
svchost.exe
svchost.exe
svchost.exe
wscntfy.exe
svchost.exe
svchost.exe
lsass.exe
services.exe
winlogon.exe
crss.exe
smss.exe
igfxpers.exe
hkcmd.exe
SMax.exe
SplitScr.exe
ctfmon.exe
jusched.exe
MemoryBoost.exe
alg.exe
firefox.exe
SplitScr.exe
System.exe
System Idle Process.exe
