updating Firmware

Dr. Freeman

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this is about my Sony DVD-RW DRU710A
does anyone have knowledge on updating firmware for DVD RW's ??

i recently attempted to burn a video i had on my HD and well right when its about to write to the DVD disc, it aborts the burning process and gives the error message "Burn process failed at 12x (16,620 KB/s)"

it does that with all the burn speeds available to be burned at. (theres 4X, 6X, 8X and 12X) and for the record, i am using Nero Burning ROM SE.

last night Hazar mentioned a possible firmware update and so i googled and found this link.
i followed the instructions in this link with the exception of disabling the DMA settings because there are no settings for me to disable in Device Manager.

those of you who actually have a look at the instructions in the link i provided, it seems like the instructions imply something about disconnecting the drive at one point and then reconnecting it...however i have never updated any devices with new firmware and so i am clueless on this.

so anyway i tried this firmware update and it gets to 100% and then gives me a "Unable to flash firmware. Please contact your vendor!"

so...does anyone have a clue as to whats going on here?
i have emailed Sony about this but no reply so far...i am hoping someone here knows something about firmware and hopefully about this problem.

PLEASE HELP.
 
I forgot to ask you this, how'd you try to install the firmware? was it with a program that came with the firmware, or some other utility? or how?
 
it was an exe file i had to download, execute and it detects the DVD drives in my PC and i choose the right one.

and yes, i chose the right one! :p
 
bahhhhh...
nobody knows anything about firmware around here?!? :(
i need help... :|
 
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