Vista Annoyances

[Tyguy]

I bought an acer aspire 5100 with vista a while back and figured id sell it and save up for a mac. I assume I should have the same factory defaults but there's the problem. I have reformatted the laptop to XP and although I have the serial number for vista, I don't know how to get the actual OS. Do they provide a free free download to key-holders or do I need to order a cd?

thanks

 

[Asus]

I know a couple years ago some manufactures started not offering restore disks or a restore partition on the hard drive but instead told customers they had to make their own backup disks from the original install.

 

[Tyguy]

i got mine from the digital locker, hopefully I will be able to put that onto a disk

 

[DEATHMASTER]

Porque Mac?

 

[VirusType2]

I have an acer laptop that came with Vista and I installed XP on it.

You are describing the same situation if I understand correctly. Why do you want to change back? I mean, can't you just leave XP on it?

 

[MRG]

I bought an acer aspire 5100 with vista a while back and figured id sell it and save up for a mac. I assume I should have the same factory defaults but there's the problem. I have reformatted the laptop to XP and although I have the serial number for vista, I don't know how to get the actual OS. Do they provide a free free download to key-holders or do I need to order a cd?

thanks

A friend from work bought a Gateway laptop (I know, I know, Friends don't let friends use Gateways, but he bought it last second while on vacation because his laptop died) that had Vista Ultimate on it. When he went to reformat due to a virus, he found out he did not have the DVD. So he called Gateway & they promptly sent him a backup DVD with Vista on it. Of course it's Gateway proprietary. I remember reading some small print awhile back for a client, that by law, when you purchase a new PC, the company you bought the product from has to send you a backup/Recovery DVD Once, while the product is still under warranty. Wondering why they were not just sent along with the new PC, I read from several sources, that it was for 2 reasons: 1) Lowers production costs & 2) "Forces" the un-savvy consumer to send in the product for service, which enables a tech to "up-sale" products or services not covered under the standard warranty. However, I am not sure if this is still the case, as this was for WinXP & thus may have changed for Vista. Worth a try anyways.

Order ACER Product Recovery CD/DVD
https://secure3.tx.acer.com/RCD/Main.aspx

Some more info that might help
http://acer.com/support/winvista/t-faq.htm
http://global.acer.com/support/service.htm

-MRG