Another DSL rant and this it's serious...

[Dr.Demento]

...because it could mean not getting the job I want. :angry:

Now I'm really pissed off at our local DSL ISP. I was supposed to get hired on as an online help desk clerk via home office application using VoIP tech and my very own PC, but come to find out that VoIP only works with cable or DSL connections. It won't work with satellite or wireless broadband with the configuration that this company uses, so I guess my options are either to keep drilling the bastards until they cave-in and install a f**king crossbox in our neighborhood, move in with a friend who has DSL, or keep hitting the pavement until I find another job. BTW, our neighbor 3/4 of a mile down the road has it. :angry: AND the outsourcing company had an available opening. I LITERALLY had that job in the bag if not for that setback! :flame:

BTW, the job in question is a legitimate outsourcing company with an local office in our area. They hire online clerks and consultants who take customer calls and fills out orders or offer troubleshooting advice (depending on the client you work for) They're a well-know corp called Convergys with their main office in Ohio. I'm not sure whether or not they'll require me to work in-house for so many months before I can move on to the home front, but the technological barrier is pissing me off either way.

EDIT> f**ked up the title. Supposed to be, "this time it's serious".

 

[RakuraiTenjin]

I remember when I was in that boat because the area was considered rural. It wasnt that it was rural just spread out so it wasnt incorporated due to costly infrastructure maintenance. Back then we only had 56k. We only got DSL in that area in like 02 or 03 I believe. Crazy and seems like the stone age when I think back on it

 

[Dr.Demento]

I remember when I was in that boat because the area was considered rural. It wasnt that it was rural just spread out so it wasnt incorporated due to costly infrastructure maintenance. Back then we only had 56k. We only got DSL in that area in like 02 or 03 I believe. Crazy and seems like the stone age when I think back on it

Can someone please explain to me why this is relevant? I'm sick of hearing this. If that's the case, then why do many rural areas support landline telephone service? I'm not sure how DSL works on that level and almost every IT book I've ever read and studied does not really explain how it works. They only covered stuff that relates DSL to PCs.

ITT, my brother-in-law thinks it's because the field techs are too lazy to run cabling and they would rather ride the clock answering service tickets for people who are already in an area that supports it.

Anyways, it's gonna have to happen sooner or later because Obama says so.

 

[RakuraiTenjin]

Can someone please explain to me why this is relevant? I'm sick of hearing this. If that's the case, then why do many rural areas support landline telephone service? I'm not sure how DSL works on that level and almost every IT book I've ever read and studied does not really explain how it works. They only covered stuff that relates DSL to PCs.

ITT, my brother-in-law thinks it's because the field techs are too lazy to run cabling and they would rather ride the clock answering service tickets for people who are already in an area that supports it.

Anyways, it's gonna have to happen sooner or later because Obama says so.

We had a landline phone (like I said, we had 56k) but for whatever reason it could not support DSL. They said at the time (Citizens/Frontiernet) ithe area wouldn't receive the service until the market supported enough customers to be worth the cost of the infrastructure.

 

[Dr.Demento]

We had a landline phone (like I said, we had 56k) but for whatever reason it could not support DSL. They said at the time (Citizens/Frontiernet) ithe area wouldn't receive the service until the market supported enough customers to be worth the cost of the infrastructure.

That's the common explanation with the whole issue, however being how I've worked for the Census and everything, I'm pretty sure that our area has a large enough population to support maintenance costs. (around 20 households within a 3-mile radius, well within acceptable limits if they installed a crossbox) After further investigation, they spilled some beans on the subject and said that's not entirely true. It's only because they are on an exchange that supports it even if the area is sparsely populated, so they're full of shit.

What's more, there are other areas in my neighborhood I've been that are strangely much more isolated than where I live and yet they still have DSL too. Though they might not get the 1.5MB minimum of urban areas, they usually get around 760K, which is still much faster than shitty dial-up or even satellite. Almost everyone these days use the internet is one way or another, so it would eventually pay for itself anyways once word gets out ammirite?

 

[Mogi67]

Get mobile broadband

 

[Dr.Demento]

Get mobile broadband

VoIP only works with cable or DSL connections. It won't work with satellite or wireless broadband with the configuration that this company uses

No go. :|

 

[Rico]

DSL and cable signals need to have stations every so often to strengthen the signal. It's not as simple as running cable from one end to another, you need boosters, if I remember correctly.

 

[Stigmata]

DSL and cable signals need to have stations every so often to strengthen the signal. It's not as simple as running cable from one end to another, you need boosters, if I remember correctly.

That's true of all wired transmissions, including telephones. If there's a phone line, the boosters are already there.

 

[Dr.Demento]

^ So then there you have it, the field techs are just lazy.

Sooner or later I'll strike a nerve within the higher ups of our local DSL ISP and they'll demand an ultimatum upon the techs to get it done. I've already spoken with at least 30 different employees on the matter.

By speaking with a different employee every time, that bulge under the carpet will get too big for them to simply keep sweeping 'to-do' lists under and they'll have to take action.

 

[Stigmata]

You know what you should do? Start using your neighbours' phones to make these calls (preferably if they're sympathetic to your cause). If the phone company starts seeing complaints from multiple numbers throughout the area, it'll be much harder to ignore.