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- Jun 22, 2006
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So today after a couple of TF2 rounds with my friend, I decide to log off, turn on some music, and do some homework. Right as I click iTunes, my computer freezes. I try a force restart, it doesn't boot. Long story short, I run diagnostics and discover that I have some error "042"
I call dell. To make a two-hour conversation short
-Thank you for calling Dell Technical Support this is blah blah blah how can I help you?
-Yeah my computer isn't booting up, I got a 042 error
-Oh, well that means your harddrive is shot. We'll have to send you a replacement
-Alright, sounds good.
-Actually sir, give me one second
-Aight
-Sir, I am happy to say I can actually as a one-time exception send a representative TO YOUR PLACE OF RESIDENCE and he will replace your harddrive with no charge
-really? cool, my address is-
-Hold on sir! May I recommend you sign up for an upgraded level of technical support? That way if this happens again, we can send out another representative for free.
-Uh, I think I'll take my chances
-This is a one-time only thing sir. Pay 120 for the upgrade and you will not have to pay for a representative again. One time offer.
-Um...no thanks
-Ok, one second sir
...
...
...
-Sir, I am very sorry to say that I read your information wrong, I cannot send a representative to your location. I am very sorry.
-Huh?
-Yes sir, I am so sorry. I can send you a box where you will ship us your laptop and we will repair it
-Uh...can I speak to a superviser?
-Sir, please-
-Nah, really, I'd like to talk to someone about this
-*Sigh* Ok.
*SHITTY WAITING LINE MUSIC*
-Sir, I am sorry but my manager is busy right now. I am so sorry, I read your information wrong
-I'll wait for the manager sir, can I plea-
*click*
TLDR: **** DELL
I call dell. To make a two-hour conversation short
-Thank you for calling Dell Technical Support this is blah blah blah how can I help you?
-Yeah my computer isn't booting up, I got a 042 error
-Oh, well that means your harddrive is shot. We'll have to send you a replacement
-Alright, sounds good.
-Actually sir, give me one second
-Aight
-Sir, I am happy to say I can actually as a one-time exception send a representative TO YOUR PLACE OF RESIDENCE and he will replace your harddrive with no charge
-really? cool, my address is-
-Hold on sir! May I recommend you sign up for an upgraded level of technical support? That way if this happens again, we can send out another representative for free.
-Uh, I think I'll take my chances
-This is a one-time only thing sir. Pay 120 for the upgrade and you will not have to pay for a representative again. One time offer.
-Um...no thanks
-Ok, one second sir
...
...
...
-Sir, I am very sorry to say that I read your information wrong, I cannot send a representative to your location. I am very sorry.
-Huh?
-Yes sir, I am so sorry. I can send you a box where you will ship us your laptop and we will repair it
-Uh...can I speak to a superviser?
-Sir, please-
-Nah, really, I'd like to talk to someone about this
-*Sigh* Ok.
*SHITTY WAITING LINE MUSIC*
-Sir, I am sorry but my manager is busy right now. I am so sorry, I read your information wrong
-I'll wait for the manager sir, can I plea-
*click*
TLDR: **** DELL