Tell Valve About Your Stuttering Problem

[grecco_diego]

http://www.blep.net/hl2stutter/

12/15/04 11:11:47 PM GMT
In DougV's post from yesterday he claims, "There are currently less than 200 open tickets in our support incident database for the audio stuttering problem". Apparently my personal correspondence with a Valve engineer confirming the problem, and the hundreds of thousands of forum posts on this topic are not enough to convince Valve that this problem is widespread. This site has been on the front pages of Slashdot, Blue's News, Voodoo Extreme, GameSpot and numerous other enthusiast sites and has received over 600,000 views.

To show Valve the extent of this problem, we need to play by their rules. Anyone experiencing the stuttering or slowdown problem should submit a ticket in Valve's support database by using the following link:

Tell Valve About Your Stuttering Problem Here:
http://steampowered.custhelp.com/cgi-bin/steampowered.cfg/php/enduser/ask.php


___________________

Here is what I reported them:

My Half Life 2 has sound stuttering, graphic hiccups, and frame slowdowns problems. The latest patch made it worse. I bought the game, expecting it to be free of bugs (is it asking to much?) and me and my friends are pissed off by those annoying bugs, we don't enjoy playing Half Life 2 with them (I tried everything from FanSite and official Steam Powered forums to get rid of it, or, at least slow the problem a little, but no hint I've tried until now worked).

 

[CriYam]

What stuttering?

post your system specs, including your OS,drivers, page filing, index, adware remover etc

and also what level of detail you're playing on.

 

[grecco_diego]

My System Specs
Note: Nothing in my system is overclocked, and all components are well cooled.

Asus P4C800-E w/ 1019 BIOS
Intel Pentium 4 3.0C
1 GB PC-3200 DDR SDRAM
ATI RADEON X800 XT PE AGP w/ 4.12 CATALYST drivers
Sound Blaster Audigy 2 Platinum eX w/ latest drivers
Western Digital 7200 RPM WD-2000JD 200GB HD
Windows XP Professional Service Pack 2

 

[Jarman]

You could post it here.

kthxbye :smoking:

 

[Ownzed]

Can I have your system?

 

[CriYam]

My System Specs
Note: Nothing in my system is overclocked, and all components are well cooled.

Asus P4C800-E w/ 1019 BIOS
Intel Pentium 4 3.0C
1 GB PC-3200 DDR SDRAM
ATI RADEON X800 XT PE AGP w/ 4.12 CATALYST drivers
Sound Blaster Audigy 2 Platinum eX w/ latest drivers
Western Digital 7200 RPM WD-2000JD 200GB HD
Windows XP Professional Service Pack 2

How's your page filing?
Do you have another hard disk to play from? (200GB is a problem I see right there)

Antivirus software, firewall, adware,OS, etc?

And what programs are you running while HL2 is running?

 

[CriYam]

Nevermind, you lied about your system specs.

 

[MiccyNarc]

Nevermind, you lied about your system specs.

How would you know? o.0
EDIT: HalfLife2Addict.
STFU, moron.
I have an Athlon XP 2800, 1 GIGABYTE of RAM, and a Geforce 6800 128 MB card, as well as an 80 GB HD @ 7200 RPM.

Kill yourself.

 

[krag]

I have the stuttering problem way bad! My specs are in my siggy below. I am also using the latest ATI official 4.12 Cats. I get the stuttering with vid card overclock and at default clocks.

 

[CriYam]

How would you know? o.0

On a hunch I googled his name,Sure enough it comes up with other HL2 sites, UT2004 site,CS site and an Overclocking forum (which made me wonder why he brought up the overclock comment to begin with)

And in every one he is asking for help because his p4 2.4ghz 9700pro system has problems playing the games. :rolling:

SUBJECT: grecco_diego
STATUS: liar
POSTMORTEM: Subject declined learning to use a PC.

 

[aamrein]

I wish people really people would stop blaming Valve on their own stupidity. If your computer is stuttering, think about getting more RAM and GPU instead of going into whinge overload.

And I really wish people like you would have to play HL2 with all the stuttering other people are suffering from. But wait, Christmas is near! Maybe... Have fun :E

If people's systems meet the official minimum system specs for HL2 they should be able to run HL2 without stuttering (with the default settings proposed by HL2). If not, they do have the right to blame Valve.

 

[Voldos]

wish ppl wud stop saying we shud just upgrade our comps...if they read the old threads about the stuttering they wud no that even ppl with high end (and rediculessly abnormaly gud computers) also stutter. More RAM is not an answer since personaly ive only seen about 2 ppl tell me its worked for them, and an uncountable amount say "what a waste of money" if u dont have a clue what ure talking about...please dont talk

 

[warder]

Hey I d-d-do-ont st-tt-ttttttttttttt-sttttttttttttttttttttuuder!

 

[ratm9200]

On this forum, the only people ive seen complainin about a studder are people that have either amazing computers, or crappy ones. I have a medium-high range computer (except for my graphics card..radeon x300) and i play at the highest resoultion and 4x AA and AF with no stuttering whatsoever. also, the longest i waited to load was about 20 seconds (in game, not the starting screen)

So, apparently the trick is to buy a mid range computer. anyone want to prove\disprove this theory?

 

[CriYam]

On this forum, the only people ive seen complainin about a studder are people that have either amazing computers, or crappy ones. I have a medium-high range computer (except for my graphics card..radeon x300) and i play at the highest resoultion and 4x AA and AF with no stuttering whatsoever. also, the longest i waited to load was about 20 seconds (in game, not the starting screen)

So, apparently the trick is to buy a mid range computer. anyone want to prove\disprove this theory?

The low range system owners want awesome performance at high settings.

The high end system users want everything maxed while running 3 IM's,winamp,firewall,antivirus, photoshop and IE. toss into the mix that instead of maintaining their system they'll throw money into it hoping to solve their "problem"

Yes, a 200gb HD is nice, but running everything on that huge fragmented beast with your spyware and 6 programs running is not going to work so well.

I'm very sure the problems most people are having are HD related.

 

[MiccyNarc]

On a hunch I googled his name,Sure enough it comes up with other HL2 sites, UT2004 site,CS site and an Overclocking forum (which made me wonder why he brought up the overclock comment to begin with)

And in every one he is asking for help because his p4 2.4ghz 9700pro system has problems playing the games. :rolling:

SUBJECT: grecco_diego
STATUS: liar
POSTMORTEM: Subject declined learning to use a PC.

Nice one :thumbs:

 

[th3Phallex]

Instead of being the core stuttering 'problem', syllabic repetitions may be a biological mechanism, or 'solution', to the central involuntary stuttering block.
Simply put, stuttering is an endogenous transitory state of 'shadowed speech', a choral speech derivative that allows for a neural release of the central block.
We have previously posited that the production of syllabic repetitions may be a natural compensatory strategy for overcoming the neural stuttering block, making them the peripheral solutions to the central problem . However, we have yet to describe the mechanism or process underlying this behavior. One way to view the production of syllabic repetitions is as an endogenous form of shadowed speech . Shadowing implies that one speaker directly imitates another. When syllables are repeated, the same speaker simply shadows himself or, self-imitates. A self imitated gestural sequence is more likely to be successfully accomplished if the sequence is short. For this reason, syllabic repetitions are optimal as syllables are the smallest and most fundamental units of acoustic speech. Repeated self-imitations of simple gestures are likely to engage mirror systems and allow fluency to be reinstated in the same manner as choral speech and its derivations . It may therefore be fair to state that repetitive stuttering behaviors are actually a form of choral speech. They both employ forms of gestural imitation and provide access to mirror systems for reinstating fluency. However, the 'pseudochoral' effect that is induced during the production of syllabic repetitions is conspicuous and socially punitive, making its exogenous counterpart (i.e., a choral signal derived via second gestures) preferable as a stuttering inhibitor .common goal: the engagement of mirror neuronal circuitry. The main difference between the two forms lies in the efficiency and effectiveness that mirror neuronal involvement is accomplished. With that in mind, we suggest employing second gestures that efficiently engage mirror systems for high levels of gestural recovery and stuttering inhibition without introducing a disruptive presence into the communicative act.

There. Now stop stuttering.

 

[jameth]

On this forum, the only people ive seen complainin about a studder are people that have either amazing computers, or crappy ones. I have a medium-high range computer (except for my graphics card..radeon x300) and i play at the highest resoultion and 4x AA and AF with no stuttering whatsoever. also, the longest i waited to load was about 20 seconds (in game, not the starting screen)

So, apparently the trick is to buy a mid range computer. anyone want to prove\disprove this theory?

P4 3.2C
P4C800-E Deluxe
Radeon X800XTPE
1gb Geil PC3200 ram
160GB WD
120GB WD
120GB WD

no stuttering problems at all.

 

[orbitallite]

Playing CT with new system and getting Stuttering problems and video choppiness:
Compaq 3200+ Athalon
1 GigMem
Nvidia 6800 GT 256MB
120Gig Disk
playing on Apply HD 23"
Tried changing to various video selections and still get it. Any Suggestions?

 

[CriYam]

Playing CT with new system and getting Stuttering problems and video choppiness:
Compaq 3200+ Athalon
1 GigMem
Nvidia 6800 GT 256MB
120Gig Disk
playing on Apply HD 23"
Tried changing to various video selections and still get it. Any Suggestions?

You have sound stutters but forgot to list your soundcard.

 

[TEDR]

On this forum, the only people ive seen complainin about a studder are people that have either amazing computers, or crappy ones. I have a medium-high range computer (except for my graphics card..radeon x300) and i play at the highest resoultion and 4x AA and AF with no stuttering whatsoever. also, the longest i waited to load was about 20 seconds (in game, not the starting screen)

So, apparently the trick is to buy a mid range computer. anyone want to prove\disprove this theory?

yes 2.6ghz pentium4
512 ddr 2700
120gb hard drive
realtek 5.1 sound ac97
9800xt 256mb

mid range u say stutters

1.6ghz pentium 4
1.25gb rd ram
120gb hard drive
ac97 sound
9600tx 128mb

crappy computer plays it well no stutter

 

[madcat75]

All of you kids go to bed

 

[HalfLife2Addict]

Why cry at Valve for your own stupidity? If you can't configure your computer properly, only you are to blame. It's common knowledge that bad hardware, bad RAM and spyware all cause game stuttering. Get yourself educated in how your PC works before you go into whinge overload.

 

[Shadow-warrior]

Why cry at Valve for your own stupidity? If you can't configure your computer properly, only you are to blame. It's common knowledge that bad hardware, bad RAM and spyware all cause game stuttering. Get yourself educated in how your PC works before you go into whinge overload.

Heres a tip HL2addict, you should stop posting in this thread now because your ignorance is making you look REALLY, REALLY stupid.

Its common knowledge that some of the fastest most optimised gaming specific systems also have the source stutter bug.

 

[HalfLife2Addict]

Heres a tip HL2addict, you should stop posting in this thread now because your ignorance is making you look REALLY, REALLY stupid.

Its common knowledge that some of the fastest most optimised gaming specific systems also have the source stutter bug.

Says someone who uses a Bo Selecta avatar! How I laughed.

Yes, because the user can't look after their computer properly. Faster systems don't mean they run things well all the time, have you even heard of maintaining your system? And finally some freindly advice for you - don't patronise me little one. :thumbs:

 

[Gmeister]

Says someone who uses a Bo Selecta avatar! How I laughed.

Yes, because the user can't look after their computer properly. Faster systems don't mean they run things well all the time, have you even heard of maintaining your system? And finally some freindly advice for you - don't patronise me little one. :thumbs:

You're an idiot. You're trying to come across as a person of logic when you can't even piece together that most people who own high end systems ARE computer saavy. Thus, they would know more than you about tweaking. If they still get stuttering and theie performance is good for other applications, then who the hell are you to say that they're eating up processing power with spyware etc...

Every idiot who thinks they know about computers will say that spyware slows down your computer etc.... That's the obvious thing to say. It makes you look smart. You're like them. You think you're hot stuff because you can drive the car well, but you don't know shit about repairing it and what goes on internally. That's where I come in. I have the foundation. You're just spouting BS to sound good.

 

[Dead-Inside]

How's your page filing?
Do you have another hard disk to play from? (200GB is a problem I see right there)

Antivirus software, firewall, adware,OS, etc?

And what programs are you running while HL2 is running?

I'm sorry, a 200GB disk would be slow because? If it's defraged every once in a while the files will be next to eachother and the searchtime will be instant seeing as how all the files are gathered. So a "200GB disk" isn't a problem in itself.

 

[Sharrd]

Says someone who uses a Bo Selecta avatar! How I laughed.

Yes, because the user can't look after their computer properly. Faster systems don't mean they run things well all the time, have you even heard of maintaining your system? And finally some freindly advice for you - don't patronise me little one. :thumbs:

"Its common knowledge that some of the fastest most optimised gaming specific systems also have the source stutter bug."

 

[CriYam]

I'm sorry, a 200GB disk would be slow because? If it's defraged every once in a while the files will be next to eachother and the searchtime will be instant seeing as how all the files are gathered. So a "200GB disk" isn't a problem in itself.

lol...

 

[xiphrex]

Halflife2Addict, I swear HL2 and CSS were working FINE before the update, then AFTER THE UPDATE, I got the stutter. My PC runs fine, and I have no problems what so ever, other than shitty valve updates breaking my games.

 

[Ownzed]

Mine never stuttered and now it suddenly does since the patch..

 

[Bolo Mark 33]

Ok:

P4 2.8Ghz
ATI Radeon 9800 Pro, 128MB
Sound Blaster Audigy 2
1 GB DDR PC-3200
40GB WD HD, 7200rpm

And I'm still st-st-stuttering...

 

[Shadow-warrior]

Says someone who uses a Bo Selecta avatar! How I laughed.

Yes, because the user can't look after their computer properly. Faster systems don't mean they run things well all the time, have you even heard of maintaining your system? And finally some freindly advice for you - don't patronise me little one. :thumbs:

Dohh!, you couldn't even follow simple instructions, so well done for looking like a real Christmas Day idiot! :E

 

[HalfLife2Addict]

Dohh!, you couldn't even follow simple instructions, so well done for looking like a real Christmas Day idiot! :E

"Haha let's call him an idiot because I lost the argument! LOL!"

Must be frustrating for you sitting in all Christmas Day crying into a tub of ice cream. GJ jackass!

 

[HalfLife2Addict]

"Its common knowledge that some of the fastest most optimised gaming specific systems also have the source stutter bug."

Mine hasn't sturrered once.

That's the point all of you seem to be missing. Maintain your comp right and you'll have no problems. You make your computer what it is.

 

[Shadow-warrior]

Mine hasn't sturrered once.

That's the point all of you seem to be missing. Maintain your comp right and you'll have no problems. You make your computer what it is.

*sigh* No the problem you seem to be missing is even people who run computer tech websites which try out the latest and greatest systems also report this stutter problem.

You are simply lucky not to have the sutter bug, thats all.

 

[Leonardo1]

Mine hasn't sturrered once.

That's the point all of you seem to be missing. Maintain your comp right and you'll have no problems. You make your computer what it is.

Yup i agee! i make my computer what it is! infact¬ i maintain my pc that well, i have never needed to install any patch's whatsoever.... because my pc is running so great! even if a faulty game comes out, i have no problem's @ all because i have a high maintained pc....

/leaves hl2addict's world :dork: :rolling:

 

[HalfLife2Addict]

Yup i agee! i make my computer what it is! infact¬ i maintain my pc that well, i have never needed to install any patch's whatsoever....

How is the game faulty when I get 70fps constant with no stutter? Duh

 

[Leonardo1]

How is the game faulty when I get 70fps constant with no stutter? Duh

The game? oh you mean Steam, i have played steam, it's a long winded game.... there is a rumor that near the end you get to play half-life 2 it's a good job my pc is running well i may never have had the chance to play steam.

Im thinking of starting up a clan.... Patches for Wimps

/clicks heal's 3 times to leave hl2addictsworld!¬ :x

 

[sHm0zY]

I have no idea what studderign in half life 2 they are talkign about
as for hl2 dm god damn i hate playing it because of the studdering