Valve confusing us

[chewysplace]

yeah, told them they were playing CS and what all happend. its not rocket science realy.

 

[Varg|Hund]

yeah, told them they were playing CS and what all happend. its not rocket science realy.

So they were completely clear and told the support staff everything?
Hmm, then the support staffs response truly confuses me =S

 

[chewysplace]

yeah, we were playing a game on teh same network connected to the internet and our comps locked up. we were logged out and when we tried ot log back in it said bad password or account doesnt exist.

 

[Varg|Hund]

yeah, we were playing a game on teh same network connected to the internet and our comps locked up. we were logged out and when we tried ot log back in it said bad password or account doesnt exist.

That doesn't mean that your accounts were hacked. Could just as well be a bug in steam. Did you try again after a couple of hours?

 

[chewysplace]

yeah, thats pretty much standard procedure. but not hours. no reason to wait for hours while you paid for a game you cant play anymore cause of Steam.

 

[Varg|Hund]

yeah, thats pretty much standard procedure. but not hours. no reason to wait for hours while you paid for a game you cant play anymore cause of Steam.

You payed for CS? Or do you mean HL?
You couldn't like have gone out or something for a couple of hours while waiting? Go to the pub, 'ave a pint, go back and drunkedly play CS. Seems good to me =)))

 

[chewysplace]

my friend payed for CS. but i payed for HL for myself. either way you cant play ANY of it online since Steam was screwed along with your account.

 

[Varg|Hund]

my friend payed for CS. but i payed for HL for myself. either way you cant play ANY of it online since Steam was screwed along with your account.

Reinstall steam? Doesn't take much more than 10 mins, and then you've got a nice and fresh copy sitting on your harddrive =)

 

[chewysplace]

wasnt a matter of re-installing, it was a matter of our accounts being screwd.

 

[Varg|Hund]

yes, but you just said that Steam was screwed also.

Ok, I concede that support handled the situation badly, let's leave it at that, mkay?