Obviously it's a finacial move. If they wanted to get smokers to quit, they would raise the prices, they would invest in getting cigarettes taken off the shelves.
Complexity is better if you know how to use it, sure it takes time to learn, but in the end, you can do more with something that is complex than something that isn't.
As Majestic said, they strive for usability, not complexity. With that, comes limitations. If you're not going to take the time to learn a "complex" PC, then you deserve a Mac.
I'm going to call in and record it, I'll post it if it's lulzy.
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