ARRGGHHH!!!!! (RANT)

Reginald

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After a month of working at this new job, I finally meet the one member of staff I have yet to work with. He's a Saturday boy of 22, a couple of years older than me, and all I'd heard from people was that he was cocky and a bit of a prick.

BOY WAS THAT AN UNDERSTATEMENT.

He is lazy, rude and loud. He can't seem to stand the fact that I was hired into a full time supervisor position while he idles his time working every other Saturday. During the lunchtime rush, he simply stood at the till, taking people's money (a job that can be done by the person making coffee) whilst the rest of us made coffee, cooked food, collected dirty plates, washed up, etc. He then proceeded to insult any of us when something was wrong. During a slightly quieter time he told us the story of his drunken night out the night before, he told it very loudly and with all blue language fully intact. I got a complaint from a mother who told me that her child didn't want to hear language like that.

At this point I had to take him aside to tell him to calm down a bit. This is when he clearly decided that I was a waste of space. I asked him politely to sweep up outside the shop and he just ignored me and continued texting on his phone, all whilst the rest of us were washing up or cleaning the coffee machine etc.

It sounds a little weak of me, but I'll definitely be passing on information about his attitude to our manager. According to the girls I work with, he's normally a lot more receptive when other authority figures are there, so I'll just have to work on him I guess.

Doesn't stop him being a ****ing douche bag though.
 
As the supervisor, your authority only goes so far as to report this to upper management? Welcome to hell.
 
Ahhh, yeeeeaahhh.... I'm going to need you to come in on Saturday. Mmmmm K. Thanx.

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You can't take any disciplinary action or just outright fire him? suck...
 
Supervisor means I'm in charge of complaining customers, taking phone calls, cashing up the till at the end of the day, locking and unlocking the place at the beginning and end of the day and ensuring staff use their time effectively. The only tool I have to control unruly staff is trying to reason with them - "The sooner we all do some work, the sooner we all get out of here today" etc. - but if they don't respond to that, I'm really out of options as I have no capacity to punish.
 
Lol sounds like a cool guy.

Sounds like he's making minimum wage and doesn't care about the job so like, if you're doing a shit job, and can get away with not working very hard then why bother?
 
I'd just tell him to pull his weight or **** off. The consequences can sort themselves out...
 
Tell your superiors... then break his face :)

Definitely need to contact somebody with more power. Fire the prick, if he doesn't take his job seriously then he doesn't deserve it.
 
I don't understand how he is not fired, I would not tolerate jack shit from someone like that, I'd report him, and make sure to make the report sounds extra bad for his case. He deserves to be fired.

Sounds like he's making minimum wage and doesn't care about the job so like, if you're doing a shit job, and can get away with not working very hard then why bother?

Typical, Socialist.
 
He does sound like a dick. But as the supervisor it's your job as well to kind of work with people like this by getting to their level and working with them using certain techniques.

Obviously the 'DO THAT' command thing doesn't rub with him, try and build a bit of rapport with him, and see if it kicks him into action. Show that you are in authority using that kind of approach. I know you don't owe him a thing but you want to try your best if you are still relatively new.

The complaint you received has to be passed on I assume, so don't skip over that, but try a different approach when working. If he's still really unreceptive, then make it known you are taking note of every negative point, literally by letting him see you are writing stuff down.
 
Alternatively just get him fired.
 
Give him AIDS AND get him fired.

I don't care how you go about the first part, just do it.
 
Seriously, first talk to the other people that work there. Ask them what they think of his performance. Make a note of it.

Talk to him while he is having a cigarette break, that might be a good time.

Tell him that you are getting some ill vibes. Be sure and tell him that you aren't happy with the way things have been going and you've considered talking to management about it. Tell him that you need to work as a team and that his co-workers like him (lie about that if necessary*) but they wish he would help out more.

*telling him they like him should quell a backlash for them calling him a slacker.



So by warning him, that will give him a chance to sort his shit out...

Because if you don't warn him before going to management, and management comes down on him, he may just be filled with contempt for you. He might clean up his act, but he will probably never like you, and that won't be easy to work with.
 
Just fire his ass, god, its that simple. :/

I've seen people fired over less.
 
Seriously, first talk to the other people that work there. Ask them what they think of his performance. Make a note of it.

Talk to him while he is having a cigarette break, that might be a good time.

Tell him that you are getting some ill vibes. Be sure and tell him that you aren't happy with the way things have been going and you've considered talking to management about it. Tell him that you need to work as a team and that his co-workers like him (lie about that if necessary*) but they wish he would help out more.

*telling him they like him should quell a backlash for them calling him a slacker.



So by warning him, that will give him a chance to sort his shit out...

Because if you don't warn him before going to management, and management comes down on him, he may just be filled with contempt for you. He might clean up his act, but he will probably never like you, and that won't be easy to work with.

This is a very helpful post. I was talking with some other members of staff about him today and I made sure to sift through the angry "he's a cock"s and get some real information about what they think he needs to do.

Today he dropped into the shop to drop in a stock room key he accidentally took home yesterday :)|) and I did make sure to be friendly and have a chat, just to prove that I was a likeable enough guy when I wasn't his superior. Like you say, getting on the same level as him may help matters.
 
Funny, when one of the people I worked with insulted me *in a supervisor position much like yours*, I told the manager, and she told me to send that person home then next day she was fired. Hope it works out the same way!
 
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