- Joined
- Dec 31, 2004
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It's a Samsung R510 laptop but I don't think the specs really matter because the problems all started when I dropped it last year. Yes, I'm a complete idiot. I've had problems on and off since then but it's gotten worse over time. I've reinstalled Vista twice on it and then moved to Windows 7. Previous problems included shutting down sometimes when plugged out, freezing and crashing when trying to resume using after having been put to sleep, not working on Wednesdays and general sluggishness. It's out of warranty now so I doubt I'll get much help from Samsung.
I had a new problem a few weeks ago where it would start up normally but get slower and slower and eventually freeze. On the suggestion of my brother I checked my page faults in task manager and AVG was racking up several thousand a second. I uninstalled AVG (put on Avast instead) and Google reveals this is a general problem with AVG and Windows 7 having a fight to the death, not just my computer.
Anyway, all this build up leads to the current problem: My computer will no longer start. Once the four little orbs that join to make the windows logo appear I get a millisecond of bluescreen before it crashes and restarts. Using a boot disk and startup repair has fixed nothing. Starting in safe mode leads it to crash while loading CLASSPNP.SYS. Googling this (plus the error code given by startup repair) tells me that this problem is caused by some problem with intel drivers and disabling AHCI mode will solve the problem. It does no such thing.
At this point I don't so much want to repair my PC as just recover documents from it: College documents, some drawings and a couple of misc files. I was under the impression that if you had a boot disc you could run windows from that instead of your hard drive, is this true or am I just completely mistaken? (this is the first time I've had to deal with my OS directly and I'm pretty ignorant on the subject)
Either way the recovery tools are not working and I want to get at my data. Could I format my D: Drive, install Windows 7 on that and then boot from that (all the files I want are on the C: drive)?
tl:dr
Windows 7 computer will no longer even start and I want to get my files back off it before trying to repair it/formatting it/throwing it in the bin.
I had a new problem a few weeks ago where it would start up normally but get slower and slower and eventually freeze. On the suggestion of my brother I checked my page faults in task manager and AVG was racking up several thousand a second. I uninstalled AVG (put on Avast instead) and Google reveals this is a general problem with AVG and Windows 7 having a fight to the death, not just my computer.
Anyway, all this build up leads to the current problem: My computer will no longer start. Once the four little orbs that join to make the windows logo appear I get a millisecond of bluescreen before it crashes and restarts. Using a boot disk and startup repair has fixed nothing. Starting in safe mode leads it to crash while loading CLASSPNP.SYS. Googling this (plus the error code given by startup repair) tells me that this problem is caused by some problem with intel drivers and disabling AHCI mode will solve the problem. It does no such thing.
At this point I don't so much want to repair my PC as just recover documents from it: College documents, some drawings and a couple of misc files. I was under the impression that if you had a boot disc you could run windows from that instead of your hard drive, is this true or am I just completely mistaken? (this is the first time I've had to deal with my OS directly and I'm pretty ignorant on the subject)
Either way the recovery tools are not working and I want to get at my data. Could I format my D: Drive, install Windows 7 on that and then boot from that (all the files I want are on the C: drive)?
tl:dr
Windows 7 computer will no longer even start and I want to get my files back off it before trying to repair it/formatting it/throwing it in the bin.
