My Steam Account Was Disabled What The Fk!

[Kashban]

Look, Steam is an integrated feature of HL2, you can't separate the two. And the product you received is not broken - it simply REQUIRES Steam to function, and this is written on the box. It's the same as requiring a 3D Accelerator card back in the old times. You simply can't get a refund just because you don't have a 3D card, and the same goes with Steam. You agreed to Steam account's licence and if you broke it - you have to accept is as a fact, it's your fault, and the retailer has nothing to do with it.

Steam is technically not required to run HL2, it's more or less some registration module, if you bought HL2 in a store. Same thing can be achieved by entering registration information into a web page. Once I prove my legalness by activating HL2, it should never be needed again other than for updates.

A gfx card on the other hand is required to use the PC and play any game, so this comparison sucks big time.

Then again: Valve bans you without giving any hints or proof of what you (or someone else) did and you have to fight to get your account back working?

Tell me more about how to make legal customers very angry.

Kashban

 

[FireGiver]

Wow this sucks. I have a question. If i uninstall steam and half-life2 and reinstall it will I get banned as well. what I'm asking is what exactly gets your account banned

/

 

[Maxi]

A gfx card on the other hand is required to use the PC and play any game, so this comparison sucks big time.

Actually he was reffering to the time when there were both 3d, and 2d graphics cards...

And EULAS don't mean shit in a court, they aren't legally binding contracts. But AFAIK if you decline the EULA, you have the right to return the game, atleast, that's what it says at the end of every EULA, afaik.

But if this whole thing is an error by Valve, email steam support. WE can't do anything to help. If this isn't an error, and you tried to trick steam into validating HL2, may you burn in hell (goes to everyone).

EDIT:

Wow this sucks. I have a question. If i uninstall steam and half-life2 and reinstall it will I get banned as well. what I'm asking is what exactly gets your account banned

/

No, since you have already registered HL2 with your steam account, all you have to do is reinstall HL2, load up steam, log in with your steam account and then let it unlock the files, and yehay! you're ready to play!

 

[Aidenn]

Steam is technically not required to run HL2

Technically, it is. Even the cracked version is using a kind of Steam emulator to get it to run. And it's not a module, it's the very core of the game. You have to understand how this game works, 'cause it's different from any other title you may have bought up till now. You have to be able to use Steam in order to play, that's a requirement. This ability is your responsibility (wow, it rhymed ), not the retailer's. If you cannot use Steam - it's your woe, no matter the reason. The same goes for other things: if you don't have an internet connection - it's your fault. You're firewalled with nasty admins? It's your fault also. None of this fails under the "broken" condition and you have no right to get a refund.

 

[FireGiver]

whew since of relief washes over me. Sorry for the panick attack Maxi.

also check out the official news about this:
http://games.slashdot.org/games/04/11/23/1723232.shtml?tid=204&tid=172

 

[jer1691]

"A Valve spokesman says, 'The number of people who actually had bought HL2 and used the CD key cheat was VERY small. VERY small."

so what about those very small people, will they get there accounts turned back on?

 

[Aidenn]

> so what about those very small people, will they get there
> accounts turned back on?

No.

 

[Kommie]

What i wrote didnt make sense and i dont want to rewrite it delete this post!

 

[Pippinator]

jer1691 yyou are scum.

stop trying to steal shit and go bback to wherever you climbed out of.

 

[Pippinator]

you made this mess by trying illegal activities and you deserve everything you got.

 

[Jarman]

"A Valve spokesman says, 'The number of people who actually had bought HL2 and used the CD key cheat was VERY small. VERY small."

so what about those very small people, will they get there accounts turned back on?

My account was disabled on Nov 18th, two days after my registration. I sent Valve my Steam purchase receipt and my CD key via the Steam support section. While waiting for an answer (which I got 10 hours later), I registered in the Steam forums and sent a PM to an admin with all the info I could think of. 30 hours later my account was re-enabled.

Best of luck, dude.

 

[Gizzmo0411]

All this argument about the EULA is pointless anyhow...

Valve has an army of very high paid, learned lawyers that look at all of this before they make an action. You can rest assured that Valve knew exactly what was legal and what wasn't before they decided to close down those accounts. I find it hard to believe that you just happen to have the same problem that 19,999 other pirated versions had on the same day...it just strikes me funny.

 

[Jarman]

You can rest assured that Valve knew exactly what was legal and what wasn't before they decided to close down those accounts.

In the Steam forums, you'll find lots of users who got their accounts disabled (and re-enabled) by mistake.

 

[Guarnere]

The retailler is only bound by contract of purchase to refund goods known to be faulty at time of sale. The fact that you installed and played the game and then had your account suspended either for the crime of piracy or a mistake is of no concern of the retailler.

 

[Ragingsamster]

Valve kitty versus the Morpheous HL2 cR4x0rz...

...pwned​

 

[T.H.C.138]

Global goddamn laws need to be made...the internet connects all countries..one damn set of laws/rules so there is no excuse,"In blahblah that law doesn't apply"

or how about in afghanistan where it IS NOT illegal to reverse engineer software..hmmm...

there should be internet law(s) which would apply anywhere the 'net is..just my thoughts..


GO VALVE KITTY!!!!

 

[Darkn3ss]

You have entirely missed my point. I am not saying I accept it because there are worse things, I am saying that you have to accept certain things, including the a banned account.

Why?
If I am innocent, then why?
Under Steam, if my account is hacked (and as we know that can happen from across the world as easily as from across the room) my account (and theirs) becomes disabled. Now the burden is on me to prove that I'm the rightful owner of the game I thought I owned. Meanwhile I'm unable to play my game.

This is ass backwards and completely insane.

What if I dont have the required documentation? I know I'm not the only person in the word who's ever lost a receipt, or CD Key.

 

[rd_syringe]

what is an exploit i dont even know what your talking about. I am the only one thats ever used that account, why would it work and then stop 5 days later, i dont get it, i bought the dam game the day after it came out

Heh...please. As if you don't know what an "exploit" is.

Also, I thought you said your brother had access to your account.

 

[Infidel]

You agree to the EULA before you can install the product. The fact that you didn't read it is irrelivent.

By all means take it back to the shop you bought it at. My opinion is that people with an attitude like yours are of no loss to the gaming community.

Oh yes, and as the part of the EULA that gets you banned refers to a service provided from the states (Steam) the fact that you are in germany is irrelevant also. It applies over there, so they can ban you under its terms.

You are completely talking out of your lower back.

a) US law does not apply internationally. Period.

b) Actually in the US as well the status of a EULA is questionable, if the user can't see it before he buys a product. You signed up for this board some time ago, tomorrow it will present you a EULA that says by signing up you agreed to pay $1 per day you were and will be registered.

c) Even if the EULA was presented beforehand doesn't mean everything in it will hold up if challenged.

d) You are a fanboy.

Infidel

 

[ctrevan]

Damnit... this sucks. Like the topic starter dude. I bought my game at some Canadian store called Staples. I used the CD key and it worked for 3 days. The 4th day i try to play CS source. I type password in my account then the window that pissed me off that day said "Steam Account has been disabled".

Whoa Jarman i just read your post. Steam forums are DOWN right now. So did you scan the Receipt that you can print out after you Install HL2? OR the Receipt from the store? And for the info did you put like day you bought it, store? Country? Account stuff too?

And, did you email [email protected]?
or [email protected]

Answer quickly Jarman.....you're my only hope of playing CS again -.- (just a game but still i would like my account back heh)

heh i just found out my friend's account has been disabed too.

 

[rd_syringe]

Why?
If I am innocent, then why?

Because it's their private network and they can shut down an account according to the rules you agreed to by signing up. I know you want to keep playing this whiny victim schtick, but it just doesn't fly.

Under Steam, if my account is hacked (and as we know that can happen from across the world as easily as from across the room)

If a keylogger gets on your machine, that's not Valve's fault; learn to secure your machine. They don't need to wait because it's their private network, which we call Steam.

my account (and theirs) becomes disabled. Now the burden is on me to prove that I'm the rightful owner of the game I thought I owned. Meanwhile I'm unable to play my game.

Exactly. What is your problem here? Should Valve just let pirated or duplicate keys go right on playing the game? Get a clue.

This is ass backwards and completely insane.

It's perfectly, 100% logical. If Steam sees two duplicate keys, as far as Steam is concerned, that is key-sharing which is against the rules and they shut your accounts down for it. Valve isn't going to fly down to your house to see your documentation to prove your key was a stolen key; you have to show it to them, then they reinstate it. This is a non-issue.

What if I dont have the required documentation? I know I'm not the only person in the word who's ever lost a receipt, or CD Key.

Whose fault is that? YOURS. How could you lose your key a week after buying the game? When you register a key, Steam informs you to save the key, save the confirmation, and even lets you print it out. Should they come to your house and hold your hand and walk you through it? If you're not going to save any documentation, you shouldn't be bothering to register at all because you should know better. Get a head on your shoulders.

But I guess some people just need to play whiny victim because they don't want to take responsibility for anything. If your account got disabled, there's a reason for it. You can come on the boards and bash Valve all you want, but if your account was legit you'd be able to prove it and you'd have your account up again, wouldn't you?

 

[Bowen]

Well, I would kill you during the 3 days you would be sat at my PC trying to brute force your way onto my windows logon (Its obscure and long) and onto my steam logon (Even more obscure and even longer).

If you mean if my PC was not properly protected and you could get in and out without having a pencil stabbed into your temple, then it would be my fault for not protecting my machine properly (By not stabbing you in the head with said pencil). That said, I would either hunt you down, or report you, depending on my mood, then accept what you had done, accept that there is nothing I can do about it, and buy another game.

Bottom line is that your steam account is your responsibility. Little green aliens from mars could come down and ATI Crack your steam account and it would make no difference. You may not like it, many people do not like it, but that is the way it is. I do not like the fact that there are rapists and murderers out there, but that is still a fact I have to accept.

OMG, that's exactly what happened to me! Little green aliens from Mars came down and used the ATI crack on my Steam account. I finally got the situation resolved but I won't even go into how many anal probes I had to endure for them to get my account activated again! I can play HL2 and CSS again but I have to wear a colostomy bag but that's a small price don't you think?!

 

[The Mullinator]

heh, forums world wide seem to be getting bombarded by 20,000 people with banned accounts who are trying to get sympathy for their cause. Fact is the only people who will have any respect for you and who will even think of supporting you are the other 20,000 people who have had their accounts banned.

You agreed to a few rules in order to be on the Steam network and play the game. That is something that YOU did. Then you decided to break those rules. That is something YOU did. Now you are upset at Valve?

Stop your whining, accept that pirating is not something you should be doing and that pirating HL2 is not as easy as other games, and if you really want to keep on playing then go and pay for another copy. Just make sure that this time you don't break any rules and screw yourself over.

I am a legitimate player and I don't want my money to have to pay for your copy as well.

 

[psalm]

hahahahah.. MY COUSINS NEPHEWS DOG DID IT!!!!!

Seriously, if you guys think this guy didnt' try the hack..

It's not just entering the key, it's a drawn out process to get the thing to work. After the process completes you still can't play, but Valve has the whole thing logged. That is why so many people went out and bought the game afterwards that this has happened to. It doesn't change the fact that they tried to steal it in the first place.

I have absolutely no pity. And no, I don't believe that he didnt' try to steal it.

 

[psalm]

heh i just found out my friend's account has been disabed too.

You and your friends need to stop trying to pirate games

 

[ctrevan]

sry psalm we didn't pirate games =( lol and his account has been re-activated somehow.

Alright I just PMed the Admin... now i have to wait =)

 

[jer1691]

lol ive been lookin at half of your quotes that are supposed to be directed toward me, and im never even the one who said them.... why dont you read what I had to say before commenting and quoting something you thought was me?

rd_syringe
Bowen
psalm

 

[jer1691]

either way i took back hl2 and exchanged and got a new account, but its still gay that i lost my origional hl1 but thats only $12 anyways.

 

[Squeetard]

*note to self*

never start a debate with rd_syringe. you will get owned.

 

[rd_syringe]

lol ive been lookin at half of your quotes that are supposed to be directed toward me, and im never even the one who said them.... why dont you read what I had to say before commenting and quoting something you thought was me?

rd_syringe
Bowen
psalm

I know who I was quoting.

 

[Kashban]

heh, forums world wide seem to be getting bombarded by 20,000 people with banned accounts who are trying to get sympathy for their cause. Fact is the only people who will have any respect for you and who will even think of supporting you are the other 20,000 people who have had their accounts banned.

Fact is: You are wrong. I'm sympathising with those whose account has been disabled without them doing any illegal or even more: without proving them to have used a hack or crack.

My account isn't disabled, though.

Go play with the other kids, will you?

Kashban

 

[Darkn3ss]

Because it's their private network and they can shut down an account according to the rules you agreed to by signing up. I know you want to keep playing this whiny victim schtick, but it just doesn't fly.

I though I was buying a game, not a time share on someone's private network. Look, I've got no problem with Valve protecting itself against hacks, but not buy using a system where it's almost easier to get banned as it is to play games. Of course this sounds ridicules to you because nothing bad has ever happened to you, and you've never lost anything, especially after agreeing to a EULA that didn’t allow it.

If a keylogger gets on your machine, that's not Valve's fault; learn to secure your machine.
[cut]
It's perfectly, 100% logical. If Steam sees two duplicate keys, as far as Steam is concerned, that is key-sharing which is against the rules and they shut your accounts down for it. Valve isn't going to fly down to your house to see your documentation to prove your key was a stolen key; you have to show it to them, then they reinstate it. This is a non-issue.

Non-issue?! Thats the PROBLEM!
A buggy ass program like Steam is going to decided wether or not I can play HL2 everytime I start my PC! And if by chance it decides I'm not worthy it self destructs all Valve products untill I provide proof of purchase. In other words, I'm guilty untill proven inocent. Now THAT, is some sh*t that doesnt fly!

How could you lose your key a week after buying the game? When you register a key, Steam informs you to save the key, save the confirmation, and even lets you print it out. Should they come to your house and hold your hand and walk you through it? If you're not going to save any documentation, you shouldn't be bothering to register at all because you should know better. Get a head on your shoulders.

What great customer service!
Man, I'm glad you dont work for Valve. Their f*cked up enouph as it is.
Shit happens, guy. The dog ate it, accidentally mailed it with my DSL bill, baby took a shit on it, whatever. Some of us have active and caotic lives that extend beyond bullet profing our PCs, and defending the decisions of a paronoid developer.

But I guess some people just need to play whiny victim because they don't want to take responsibility for anything. If your account got disabled, there's a reason for it. You can come on the boards and bash Valve all you want, but if your account was legit you'd be able to prove it and you'd have your account up again, wouldn't you?

Bullsh*t comments aside, I think its important to make these comments and ask these questions because to blindly agree with Valve, particularly after they've been hurt so deeply by hacking, could result in a reduction of our rights as consumers.

 

[jer1691]

CLOSE THE THREAD ALREADY!!

thx darkness, either way i said a while back i got another copy i just took it back to walmart and exchanged, so i dont have any more hassle...
you can close this thread, please do before syringe responds with more stupid answers to nothing important.

if only people could look into this more intelligently, like darkness we could have a humane discussion about the problems steam poses for us.

imagine if hl1 was released this way, no one would have ever put up with this and halflife would never be this big EVER... now that they established the franchise.. VALVE IS USING ITS FANBASE (WE THE PEOPLE) to make more money for themselves...
anyways close the thread, its gonna be a spam war cuz there arent enough intellectual people especially on a halflife forum.

 

[Burnhard]

Hilarious. Look at the picture. Firstly, you can read the items on the receipt and secondly, the box look like a render. And whats with the weird background? Some kind of unified lighting model desktop?

Hahaha. Nice one.

 

[Rolling Wreck]

Let me 1st tell you that I´m not innocent at all concerning stolen software etc. I wonder how many copies of Adobe´s Photoshop with the same key are in use. But they didn´t involve a system to check it out online what is anything else but an excuse.
I wonder if anyone here is 100% clean ? Not just concerning HL² - think about mp3s, videos etc. - it´s very easy doing illegitimate things even without being aware of it - But anyone should be at least a little bit aware of what he´s DOING ?
IMHO you´re a dumb mofo if you use a stolen/exploited key on the same STEAM-account you register the bought one afterwards. If you´re lucky you get your box replaced by another one and learned a lesson - if not then I´d rather whine over my dumbness than over bad, bad valve or steam.
If a friend was at your house and your account was disabled shortly afterwards and his too I´d know whom to bash, evenmore if his account was reactivated - that lowers your chance ...
And for all who want to (have to) save money and use just one key: You have to do that with one STEAM-account and play sort of account-ping-pong .
And if your account was disabled due to NO(!) visible reason contact STEAM-PPL - don´t ask me whom exactly - I´ll know it once it happens to me .
And when I come home from work where i am atm and recognize I can´t play anymore I may be on the "other side" for a moment or two ...

Good luck to anyone who earned it.

Wreck

 

[Jarman]

Whoa Jarman i just read your post. Steam forums are DOWN right now. So did you scan the Receipt that you can print out after you Install HL2?

I didn't print it on paper, I created a .pdf (which is easier to enclose if something wrong happens!). Of course you could use a scanner if you printed it.

OR the Receipt from the store?

Nope.

And for the info did you put like day you bought it, store? Country? Account stuff too?

Yes, I wrote that it was a retail copy, I had a DVD key and I suggested to do an IP check in order to prove I haven't done anything illegal. I added that my machine was crystal clean (no viruses/trojans/keyloggers etc). I mentioned the country where I live in and my Steam username.

And, did you email [email protected]?
or [email protected]

None of the above, I thought I would have never got an answer. I sent a private message to a Steam forum admin with all the info above.

 

[^Ben]

Jarman you can actually phone valve about this.

Maybe you can get more direct help?

www.valvesoftware.com

 

[Jarman]

Jarman you can actually phone valve about this.

Maybe you can get more direct help?

www.valvesoftware.com

My account is okay now (see page 4). I was just telling him what I did.

Apart from that... Phoning Valve? The website?? Are you kidding, right?

 

[ctrevan]

thanks Jarman, i put a question in the Steam Support system with everything i could think of and PMed the Admin of Steam forums i think... his name was i think Steampowered.com:Administrator.. And i forgot to tell them my system was clean...

How long did you have to wait for jarman?

 

[Jarman]

thanks Jarman, i put a question in the Steam Support system with everything i could think of and PMed the Admin of Steam forums i think... his name was i think Steampowered.com:Administrator.. And i forgot to tell them my system was clean...

How long did you have to wait for jarman?

You could PM anybody who moderates the Steam forums as well, I guess.

Anyway my account was reactivated in less than 24 hours. Keep in mind this can vary depending on the workload the Steam guys have to handle, though.